Future Group (UK) Ltd - Client Feedback

Full Name(s) *
Email Address *
Adviser Name *
My adviser took the time to understand my circumstances and my financial needs *
The advice my adviser gave me was clear and easy to understand *
The product or service my adviser recommended met my needs *
The written information I received from my adviser was clear and easy to follow *
My adviser explained the cost of the advice to me *
My adviser was easy to contact and available to help me with queries when required *
My adviser treated me in a friendly, courteous and helpful manner *
My adviser contacts me on a regular basis to review my needs *
I would recommend my adviser to a friend *
My adviser kept the Quilter customer promise in all dealings with me *
Additional Comments

Treating Customers Fairly

Our promise to you is that we will always treat you fairly. You can expect; in our dealing with you, that we will:

Are we keeping our promise? Please take a few moments to let us know how we are doing.

Please rate each of the following against a scale where:

5 = Strongly Agree

4 = Agree

3 = Partially Agree

2 = Disagree

1 = Strongly Disagree